FAQ
1. How do I send my photo after placing an order? After placing your order, send your photo(s) to us on WhatsApp at +91 91092 48747 along with your order ID. We'll confirm and get started on your print.
2. Can I send more than one photo? Yes — for multi-magnet packs, just tell us clearly which photo goes on which item (e.g. "Heart = Photo 1, Round = Photo 2") when you send them.
3. What photo quality works best? Clear, well-lit, high-resolution photos give the best print results. Avoid heavily compressed or blurry images.
4. How long does delivery take? Orders are processed and printed after photo confirmation, then shipped. Please allow a few extra days for printing before your order ships (see our Shipping Policy for details).
5. Can I cancel or change my order after placing it? Since these are custom-printed products, changes or cancellations are only possible before we begin printing. Contact us as soon as possible via WhatsApp or email if you need to make a change.
6. What if my product arrives damaged? We're happy to help — see our Return & Refund Policy for details on damaged or defective items.
7. What payment methods do you accept? All payment options available at checkout on our website.
Still have a question? Email hello@singhcraftlab.in or WhatsApp +91 91092 48747.